Document

1. Logging In to the Management Page

Login in to the management page where you can set the parameters of Customer Premise Equipment
(CPE).
Procedure:

  1. Open a browser and enter http://192.168.8.1 or http://my.device/ in the address bar then will pop-up login window.
  2. Enter the Username and Password and click Login button.

Note: The default username and password of the web management page both are admin.

1.1. Connection

To use the CPE to access the Internet, you must create a network profile or set the default network profile and operator’s network.

1.1.1. Creating a Network Profile

You can access the internet with default profile, and you also can create a new profile manually as follow steps.
Procedure:

  1. Click APP MODULE > Network Setting.
  2. Click profile name from APN drop list.
  3. Input the profile-associated parameters.
  4. Click APPLY button.

1.1.2. Accessing the Internet Using the Cellular Data Network

Use the following method to connect the CPE to the Internet.
Procedure:

  1. Click APP MODULE > Network setting.
  2. Select Connect Mode:
    a. Auto
    b. Manual
  3. Click APPLY button.
  4. Access the Internet.
Option Description
Auto connection Refresh the page and view the current network connection status.
Manual connection 1. Go to tatistics page.
2. Click CONNECT button to setup a connection to the Internet.

Note: The default Connect Mode is Auto.

1.1.3. Traffic Statistics

Traffic statistics function records the network traffic and duration of the current connection as well as that since you last restored the CPE to its default settings.

1.1.3.1. Viewing Traffic Statistics

Traffic statistics provide the network connection duration and traffic generated.
Note: Traffic statistics are provided for your reference only. Accurate traffic records can be obtained from the bill provided by your operator.
Procedure:

  1. Click APP MODULE > Statistics.
  2. View the traffic data.

1.1.3.2. Clearing Traffic Statistics

This section describes how to clear the recorded traffic statistics.
Procedure:

  1. APP MODULE > Statistics.
  2. Click Clear History to clear the recorded traffic statistics.

Note: Traffic statistics are provided for your reference only. Accurate traffic records can be obtained from the bill provided by your operator.

1.2. Wi-Fi Settings

1.2.1. Wi-Fi basic settings

The service set identifier (SSID) is a name that identifies a wireless local area network (WLAN). A wireless client (for example, a computer) can communicate with the CPE properly only when they are using the same SSID. To ensure the WLAN security, do not use the default SSID. You can define an SSID as required.

1.2.1.1. Setting Wi-Fi SSID

Procedure:

  1. Click WIFI SETTINGS.
  2. You will see the factory default SSID mentioned above on the device.
  3. Input new SSID and Click APPLY button.

Note: Wi-Fi will be restarted after setting success.

1.2.1.2. Setting Channel

Procedure:

  1. Click WIFI SETTINGS
  2. You will see the default Channel is Auto.
  3. Select the appropriate channel for your network from the list.
  4. Click APPLY button.
    Note: Wi-Fi will be restarted after setting success.

1.2.1.3. Security Mode

Procedure:

  1. Click WIFI SETTINGS.
  2. The default Security mode value is WPA-PSK/WPA2-PSK.
  3. Other security mode introduction:
Option Description
WEP This is stands for Wired Equivalent Privacy, and support ASCII, you can input 5 or 13 characters.
WPA-PSK These three security modes are the encryption method with keys changing automatically.
WPA-PSK/WPA2-PSK
WPA2-PSK
WPA Option You can select TKIP, AES & TKIP+AES for WPA and WPA2. You can input at least 8 digits, 32 digits at most.
  1. Input the KEY with right rule.
  2. Click APPLY button.

Note: Wi-Fi will be restarted after setting success.

1.2.2. Wi-Fi Advanced Settings

1.2.2.1. Wi-Fi Module

Procedure:

  1. Click WIFI SETTINGS.
  2. Set Wi-Fi Module.
    a. Enable: to enable the Wi-Fi Module.
    b. Disable: to disable the Wi-Fi Module.
  3. Click APPLY button.

1.2.2.2. SSID Broadcast

If the service set identifier (SSID) broadcast function is enabled, the CPE broadcasts the SSID of the wireless local area network (WLAN) facilitating clients’ access to the WLAN. The disadvantage is that unauthorized clients can also access the WLAN. If the SSID broadcast is disabled, the CPE does not broadcast the SSID of the WLAN. So the SSID must be entered manually and correctly from a client before the client accesses the WLAN. This improves the security of the WLAN.
Procedure:

  1. WIFI SETTINGS.
  2. Set SSID Broadcast.
    a. Enable: to enable the SSID broadcast.
    b. Disable: to disable the SSID broadcast.
  3. Click APPLY button.
    Note:
    During the process of setting up the WLAN, you can set the SSID broadcast to Enable to facilitate the access from clients. After the WLAN is set up, set the SSID broadcast to Disable to improve the security of the WLAN.

1.2.2.3. Setting Max User

Procedure:

  1. Click WIFI SETTINGS.
  2. You will see the default Max User is 12
  3. Select the appropriate user number for your network from the list.
  4. Click APPLY button.
    Note: Wi-Fi will be restarted after setting success.

1.2.2.4. Setting Wi-Fi Time Switch

Procedure:

  1. Click WIFI SETTINGS.
  2. You will see the default Time Switch is closed.
  3. Open Time Switch, then set a Closing Period.
  4. Click APPLY button.
    Note: Wi-Fi will be restarted after setting success. Wi-Fi Module will be disabled during the Closing Period.

1.3. App Module

1.3.1. Network Setting

You can use Network setting to set Connect Mode, Network mode, and Profile.

1.3.1.1. Connect Mode

  1. Auto: CPE will connect to network automatically after power on.
  2. Manual: You have to enter Statistics page on web management to click CONNECT button to connect with network manually.

1.3.1.2. Network Mode

It support LTE, WCDMA and GSM network.
Procedure:

  1. Click APP MODULE > Network Settings.
  2. You will see the Network mode
  3. Select the appropriate option from the drop list.
  4. Click APPLY button.

1.3.1.3. Profile

Default network setup parameters for CPE are:

  1. APN List: Jazz
  2. Name: null
  3. Username: null
  4. Password: null
  5. APN: null
  6. Authentication type: No

Note: The APN can be created by user, the device will use the user and password that was set by user for internet connection.

1.3.1.4. Setting the UPnP

The Universal Plug and Play (UPnP) service realizes intelligent connection between two UPnP devices using port forwarding. UPnP devices can obtain IP addresses automatically and access the Internet dynamically.
Procedure:

  1. Click APP MODULE > Network Settings > UPnP
  2. Select:
    a. Enable: to enable the UPnP service.
    b. Disable: to disable the UPnP service.
  3. Click APPLY button.

1.3.1.5. Post requisites

A computer that runs the Windows XP operating system is used as an example to describe how to enable the UPnP service on a client.

  1. Choose Start > Control Panel > Add or Remove Programs > Add/Remove Windows Components.
  2. Select Networking Services and click Details.
  3. Select UPnP User Interface to enable the UPnP service.
  4. Click OK.

1.3.1.6. DNS Mode

  1. Auto：DNS IP Address will be allocated automatically.
  2. Manual：You can input Primary DNS IP Address, and Secondary DNS IP Address.

After changing any settings, please click APPLY button to save the settings.

1.3.1.7. Roaming

Procedure:

  1. Click APP MODULE > Network Settings > Roaming
  2. Select:
    a. Enable: After enabling, the device can register the network between different carriers in the same frequency band…
    b. Disable: After disabling, the device cannot register with different operators’ networks even if the working frequency band is the same…
  3. Click APPLY button.

1.3.2. Network Operators

The CPE supports both automatic and manual network registration.
Procedure:

  1. Click APP MODULE > Network Operators.
  2. Choose Network selection as
    a. Auto: CPE searches for an available network and registers with the network automatically.
    b. Manual: You need to search for an available network and register with it manually.

1.3.3. Ethernet Settings

Here you can set Net port model. The net port supports Auto, WAN, LAN and PPPoE.

1.3.4. PPPoE Dialing

CPE can support PPPOE dial-up Internet access.
Procedure:

  1. Click APP MODULE > PPPoE Dialing.
  2. Set Username and Password.
  3. Click Apply

Note:You need set net port model to PPPoE, and insert PPPoE cable to the port.

1.3.5. Package Setting

After the package setting is enabled, when the remaining amount of the package is close to a certain range, a corresponding prompt will be given in the status bar.
Procedure:

  1. Click APP MODULE > Package Setting.
  2. In the Package Type drop-down box, select the type of package used for the SIM card (unlimited, daily traffic, monthly traffic, three months, half year, 1 year)
  3. Set the Package data of the corresponding package
  4. Set Package bill day of the corresponding package calculation (there is no such setting for no time limit and daily flow)
  5. Set the Alarm threshold for the corresponding package
  6. Click the Apply button

Note: The types of package reminders are: the package uses the super-warning line, the package usage is over-subscribed, and the package has expired. The package will use the excess or the expired device to take the initiative to disconnect the network. Users can also manually set the used traffic by clicking the calibration button.

1.3.6. Admin Setting

You can use Admin setting to set Login password.

1.3.6.1. Login Password

Here you can get Login Password. Select “Show Password” check box to display Login password. You can input new value in textbox and Click APPLY button to change Password.

1.3.7. Configuration Backup

It provides options for taking Backup of the Current Router configuration and restore the configuration with a saved backup and provides option for resetting the device back to factory default configuration values for all parameters.

1.3.7.1. Factory Default Setting

After you restore the CPE to its default settings, your personal information will be deleted, and parameters will be restored to factory default values.

1.3.8. DHCP

1.3.8.1. Enabling the DHCP Server

If the Dynamic Host Configuration Protocol (DHCP) server is enabled, the CPE allocates IP addresses to clients connected to it.
Context

  1. Start IP address, End IP address, and DHCP lease time (s) are available to be set only when the DHCP server is enabled.
  2. After the DHCP server is enabled, enable the function to automatically obtain an IP address and a DNS server address from clients.

Procedure

  1. Choose APP MODULE > DHCP.
  2. In IP address, enter the IP address of the CPE.
  3. In Subnet mask, enter the subnet mask of the CPE.
  4. Select Enable to enable the DHCP server.
  5. In Start IP address, enter a start IP address.
  6. In End IP address, enter an end IP address.
  7. In DHCP lease time (s), enter a lease time.
  8. Click APPLY button.

Note:
a. The start IP address must be smaller than the end IP address.
b. The minimum range from the start IP address to the end IP address is an independent IP address.

1.3.9. Example of DHCP Server Configuration

Enable the DHCP server, and then configure the clients in the local area network to obtain IP addresses in a specified network segment automatically.

  1. In IP address, enter an IP address. For example, 192.168.8.1.
  2. In Subnet mask, enter a subnet mask. For example, 255.255.255.0.
  3. Select Enable to enable the DHCP server.
  4. In Start IP address, enter a start IP address. For example, 192.168.8.100.
  5. In End IP address, enter an end IP address. For example, 192.168.8.200.
  6. In DHCP lease time (s), enter a lease time. For example, 86400.
  7. Click APPLY button.

1.3.9.1. Disabling the DHCP Server

If the Dynamic Host Configuration Protocol (DHCP) server is disabled, the CPE does not allocate IP addresses to clients connected to it and IP addresses must be entered from each client.
Procedure

  1. Choose APP MODULE > DHCP.
  2. Select Disable to disable the DHCP server.
  3. Click APPLY button.

1.3.9.2. Configuring DHCP Clients

If the Dynamic Host Configuration Protocol (DHCP) server is disabled, certain settings must be configured from clients.
Context

  1. Configuration on a Windows XP operating system is used as an example.

Procedure

  1. Choose Start > Control Panel > Network Connections > Wireless Network Connection.
  2. Right-click the Network Connection icon and choose Properties.
  3. Select Internet Protocol (TCP/IP) and click Properties.
  4. Choose Use the following IP address, input the IP address, Subnet mask and Default gateway. Choose Use the following DNS server address, input the Preferred DNS server.
  5. Click OK button.

1.3.10. PIN Setting

PIN Settings provides PIN security settings to prevent unauthorized use of the USIM card.

1.3.10.1. Turning On or Off PIN Verification

If PIN verification is turned on, you need to enter the PIN only when the CPE is turned on. If PIN verification is turned off, no PIN is required.
Choose APP MODULE > PIN Settings you can enable or disable the PIN verification.
Context

  1. If a PIN is required, enter the correct PIN.
  2. If you enter your PIN incorrectly three times consecutively, the USIM card is locked and you must enter the PIN unlock key (PUK).
  3. If you enter the PUK incorrectly ten times consecutively, the USIM card is locked permanently. If you cannot enter the correct PIN or PUK, network-associated functions are unavailable.
  4. The PIN and the PUK are provided with the USIM card. If you did not receive them or forgot them, contact your service provider.

Procedure

  1. Click APP MODULE > PIN Settings.
  2. From PIN operation, select:
    a. Enable PIN: to turn on PIN verification.
    b. Disable PIN: to turn off PIN verification.
  3. Enter the correct PIN.
  4. Click APPLY button.

1.3.10.2. Changing the PIN

If PIN verification is turned on, you can change the PIN.
Procedure

  1. Click APP MODULE > PIN Settings.
  2. From PIN operation, select Modify.
  3. Enter the current PIN.
  4. Enter a new PIN and confirm the PIN.
  5. Click APPLY button.

1.3.11. MAC Filter

You can control and manage the clients that access the wireless local area network (WLAN) to improve the security performance of the WLAN.

  1. Choose APP MODULE > Firewall >MAC Filter.
  2. From MAC Filter Mode to select a Media Access Control (MAC) filtering mode.
    a. Disable: To disable the function of filtering MAC addresses.
    b. Allow: If the MAC address of a client is listed in MAC address, the client is allowed to connect to the CPE over the WLAN.
    c. Deny: If the MAC address of a client is listed in MAC Address, the client is prohibited from connection to the CPE over the WLAN.
  3. Select the MAC addresses of the clients to be controlled from user list.
  4. Click APPLY button.
    Note: Any filtering mode to be selected, please make sure yourself can through the filter.

1.3.12. IP Filter

The function to filter IP addresses in the wireless local area network (WLAN), it can be used to restrict the user access to the specific internet services.

1.3.12.1. Enable IP Filter

  1. Choose APP MODULE > Firewall > IP Filter.
  2. Select the check box on the left of Enable IP Filter.
  3. Input the IP addresses that you want to restrict, such as: 115.239.210.26
  4. Click APPLY button.
  5. Open a browser and enter the IP address that restricted (115.239.210.26) in the address bar. It can not be opened.

1.3.12.2. Disable IP Filter

  1. Choose APP MODULE > Firewall > IP Filter.
  2. Remove the check box checked of Enable IP Filter.
  3. Click APPLY button.
  4. Open a browser and enter the IP address (115.239.210.26) in the address bar. It can be opened.

Note: Please clear the file cache on your browser setting after click APPLY button, the ways please reference the URL Filter introduction.

1.3.13. URL Filter

The function to filter URL in the wireless local area network (WLAN), it can be used to restrict the user access to the specific internet services.
Note: Please input the domain that you want to filter, for example if you want to filter Google then you need to put www.google.com or google.com, other format URL cannot be filtered, like: http://www.google.com or https://www.google.com.

1.3.13.1. Enable URL Filter

  1. Choose APP MODULE > Firewall > URL Filter.
  2. Select the check box on the left of Enable URL Filter.
  3. Input the URL that you want to restrict. Such as: www.baidu.com.
  4. Click APPLY button.
  5. Open a browser and enter the URL that restricted (www.baidu.com) in the address bar. It should can not be opened

1.3.13.2. Disable URL Filter

  1. Choose APP MODULE > Firewall > URL Filter.
  2. Remove the check box checked of Enable URL Filter.
  3. Click APPLY button.
  4. Open a browser and enter the URL you want to open in the address bar. It should can be opened.
    Note: Please clear the file cache on your browser setting after click APPLY button as follow ways.
    ####1.3.13.3. Clear the file cache
  5. Clear cache with Command “ipconfig /flushdns” on DOS window.
    a. Enter Start->Run from your desktop corner on the left
    b. Input “cmd” on the window pop-up
    c. The DOS window will pop-up after Click “OK” button as follow, please input Command “ipconfig /flushdns” with Enter key to clear browser cache.
  6. Clear cache on your browser, this way is different for different Browser, follow the example is with Google Chrome.
    a. Open the Google Chrome, and find the icon to select History item
    b. Select “Clear browsing data” item on the follow window
    c. Click the “Clear browsing data” button to clear your Browser data.

1.3.14. Port Forwarding

It allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network.

  1. Choose APP MODULE > Firewall > Port Forward.
  2. Select the check box on the left of Enable Port Forward.
  3. Select the user info from user list, that Host name and MAC address will add to port forwarding list, but you still have to input Config Name, Local and Wan port by manually. Or you can input all of info by manually.
    Note:Local port can be repeated, WAN port cannot be repeated
  4. Click APPLY button.
  5. Start the server on the device that added the port forwarding list.
    Note:The server include Web server, ftp server, Web camera server etc.
  6. Access the device started server with the other terminal connected Internet through WAN IP address with WAN port to the device started server. Such as: http://183.42.114.82:8080
  7. The server can be accessed successfully.

1.3.16. WPS

Wi-Fi Protected Setup (WPS) is a special way to connect WiFi, the AP and the client can automatically for security settings, you can simply press the button or enter the PIN.

Note:The function of WPS only support the WIFI Security Mode as follows: Disabled,WPA2-PSK,WPA-PSK/WPA2-PSK and only support the WPA Option as follows:AES,AES+TKIP.

1.3.17. WiFi Extender

The WiFi extender feature boosts WiFi signal strength and connects to WiFi networks where available to reduce mobile data usage.Procedure
Procedure

  1. Click APP MODULE > WiFi Extender.
  2. To Enable WiFi Extender, then click APPLY button.
  3. Click Search button to search WiFi, then choose the WiFi device.
  4. Input password then click APPLY button…

1.3.18. USSD

1.3.18.1. Using the USSD Function

The Unstructured Supplementary Service Data (USSD) services are interactive data services. You can use an interactive data service supplied by the network operator after sending an code command from the CPE .
Context

  1. Code commands are supplied by the network operator.
  2. Contact your network operator for details about their code services charging scheme.
    Procedure
  3. Choose APP MODULE > USSD .
  4. Input the code.
  5. Click Send.

1.3.19. DMZ

If external users cannot access certain network services provided by the local area network (LAN), use the DMZ function provided by CPE to set the client that provides the required network services as the DMZ host; external users can then access these services properly. DMZ is an acronym for the demilitarized zone in networks.
Prerequisite
DMZ users are not protected by the firewall and may be easily attacked. In addition, the security of other users in the LAN is compromised.
Procedure

  1. Choose APP MODULE > Firewall > DMZ Settings
  2. Select:
    a. Enable: to enable the DMZ function
    b. Disable: to disable the DMZ function.
  3. In DMZ IP address:, enter the IP address of the client to be set as the DMZ host
  4. Click Apply.
    Note:One client can be set as the DMZ host at a time.

1.3.20. Online Update

The CPE supports online update.
Procedure

  1. Choose APP MODULE > Update > Online Update to enable the CPE to automatically check for updates.
    Note: During update, do not close the browser or disconnect the CPE.
  2. Click Update Now Button to display the Downloading…dialog box showing the download progress. After the download is completed, the Confirm dialog box is displayed, indicating that the system has been updated.
  3. Click OK button.

1.3.21. Local Update

The CPE supports local update.
Procedure

  1. Choose APP MODULE > Update > Firmware Update to enable the CPE to local updates.
    Note:During update, do not close the browser or disconnect the CPE.
  2. Click Choose File to select the firmware package, click update button to load firmware then click install button, the dialog box showing the download progress. After the download is completed, indicating that the system has been updated.
  3. Click RESTART button.

1.3.22. Device Reboot

Here you can restart the device rigth now and restart the device at the time you set.

1.3.22.1. Restart the device now

Click Reboot button to restart the device rigth now.

1.3.22.2. Timed restart

Procedure

  1. Enable the Switch.
  2. Set Restart time.
  3. Click Apply button

The device will automatically restart at the time you set.

1.3.23. Signal Strength

It supports three Conditions, Weak, Normal and Very Strong. In Weak mode, Wi-Fi power is low, healthier and more environmentally friendly. In Very Strong mode, Wi-Fi power is high, signal is strong, and coverage is wide. In general, we set the Signal Strength to Weak or Normal mode.

1.3.24. Diagnosis

Click start button, it will check the security of the device account, Wi-Fi Status and Network status.

1.3.25. Qos

QoS (Quality of Service) refers to a network that can utilize various basic technologies to provide better service capabilities for specified network communications. It is a security mechanism of the network and is used to solve problems such as network delay and congestion.
It supports four modes: Normal, Web, BT download and Video.

1.3.26. SMS

The CPE allows you to create, send, view, import, and delete text messages.

1.3.26.1. Creating and Sending a Message

The CPE allows you to create and send text messages.
Procedure

  1. Click APP MODULE >Messages.
  2. Click Send SMS.
  3. Enter a recipient number.
    Note:The CPE enables you to send a message to multiple recipients, whose numbers need to be separated by a semicolon:";".
  4. Enter the content of the text message.
  5. Click Send.

1.3.26.2. Viewing Messages

You can view received, sent, or draft messages.
Context

  1. Inbox: stores messages received.
  2. Outbox: stores messages already sent.
  3. Drafts: stores draft messages and messages that failed to be sent.
  4. ：messages that have been read.
  5. ：unread messages.

Procedure

  1. Click APP MODULE >Messages.
  2. Click the message to view its content.
    Note:To reply to or forward a message, click the message, then Reply or Forward.

1.3.26.3. Deleting Text Messages

This section describes how to delete text messages.
Procedure

  1. Click APP MODULE >Messages.
  2. Find the message you want to view.
    a. Click the arrows in the lower right corner to turn pages.
    – 1. : Go to the first page.
    – 2. : Go to the previous page.
    – 3. : Go to the next page.
    – 4. : Go to the last page.
    b. To go to a specific page, enter the page number in the Page field, and click Go.
  3. Mark the messages you want to delete, and click Delete.

Note: You can unmark any marked message.

1.3.27. Phonebook

1.3.27.1. Creating new contact

The CPE allows you to create new contact.
Procedure

  1. Click APP MODULE > Phonebook > All Group.
  2. Click Add.
  3. Enter contact name, contact number.
  4. Click Save.

1.3.27.2. Edit the contact

The CPE allows you to edit contact.
Procedure

  1. Click APP MODULE > Phonebook > All Group.
  2. Select the contact you want to edit.
  3. Click icon on the right of the contact.
  4. Enter the new contact name or number.
  5. Click Save.
    Note:You can edit the contact name, contact number, and change the group which the contact belong to.

1.3.27.3. Deleting Contact

The CPE allows you to delete contact.
Procedure

  1. Click APP MODULE > Phonebook > All Group.
  2. Select the contact you want to delete.
  3. Click Delete.
    Note: You can unmark any marked the contact.

1.3.27.4. Importing Contacts

You can import contacts from a SIM card to the CPE
Procedure

  1. Click APP MODULE > Phonebook > All Group.
  2. Click Import.

1.3.27.5. Move the Contacts to the Group

You can move the contacts to the group you want .
Procedure

  1. Click APP MODULE > Phonebook > All Group.
  2. Select the contact you want to move.
  3. Click Move to Group.
  4. Select the group you want move into from the drop list.
  5. Click Move.

1.3.27.6. Send message

You can send message to some people you selected in phonebook.
Procedure

  1. Click APP MODULE > Phonebook > All Group.
  2. Select the contact you want to send message.
  3. Click Send Message.
    Note:You can send message to one people with
    icon on the right of the contact.

1.3.27.7. Group Management

  1. Return to Phonebook: Click “return” turn to “All group”
  2. Creating new group: The CPE allows you to create new group.
    Procedure
    – a. Click APP MODULE > Phonebook > Group Management.
    – b. Click Add.
    – c. Enter group name.
    – d. Click Save
  3. Deleting the group: The CPE allows you to delete group.
    Procedure
    – a. Click APP MODULE > Phonebook > Group Management.
    – b. Select the group you want to delete.
    – c. Click Delete.
    Note:You can unmark any marked the group.
  4. Editting the group: The CPE allows you to edit group.
    Procedure
    – a. Click APP MODULE > Phonebook > Group Management.
    – b. Select the group you want to edit.
    – c. Click icon on the right of the group.
    – d. Input the new group name.
    – e. Click Save.
  5. Refresh the group: Click “Refresh”,group list will refresh immediately

1.3.28. VPN

CPE can support VPN Internet access.
Procedure

  1. Click APP MODULE > VPN.
  2. Open the switch of VPN client.
  3. To create one VPN account, set VPN client, Protocol Type,VPN Server,username, and Password,then click save.
  4. Click connect to create the VPN connection.

1.3.29. Status

You can see the info including Device Status and About.

  1. Device Status
    a. Network Mode: Display the network mode, it support Auto, LTE, WCDMA & GSM network.
    b. Network Status: Display connection status currently. Such as 4G Connected, Ethernet Connected, PPPOE Connected, WIFI Extender Connected.
    c. WI-FI Status: Display WI-FI status, Power On or Power Off.
    d. User List Number: Display the number of online users.
    e. Boot Time: Display the boot time.

When it is 4G connected, it will show Wan IP and DNS information here.

  1. About
    Device: Here you can get the info for software, hardware as follow:
    a. Software Version
    b. Hardware Version
    c. IMEI
    d. Mac Address
    e. IMSI
    f. MSISDN
  2. Help: it will provide the guide for user how to use this software.

1.4. Others

1.4.1. FAQs

1.4.1.1. Clients Cannot Access the Internet Properly

Procedure

  1. Check that clients are connected to the CPE properly.
  2. Check that the CPE is powered on properly.
  3. Check that the CPE is in a location covered by communication networks and that the signal strength is strong.
  4. When the CPE is used for Internet access, the Point-to-Point Protocol (PPP) user name and password must be set correctly. Check that the PPP user name and password are correct. For details, see Creating a Network Profile.
  5. If the Dynamic Host Configuration Protocol (DHCP) service is not enabled and the clients are set to obtain IP addresses dynamically, the clients cannot access the Internet. In this case, enable the DHCP service. For details, see DHCP DHCPSettings.
  6. Check that the network adapters of the clients are working properly.
  7. Contact your service provider if the problem persists.

1.4.1.2. Clients Cannot Access the WLAN Properly

Procedure

  1. Check whether there are potential interference sources or shielding objects near the CPE. If any, adjust the placement of the CPE
  2. Check and record the settings of the following parameters on the clients and the CPE: SSID, Encryption mode, and security key. The encryption mode and the security key on the clients must match those set on the CPE. Otherwise, change the setting on the clients
  3. If the Media Access Control (MAC) address filtering in the wireless local area network (WLAN) is enabled on CPE, check that the MAC addresses of the clients are not in the Black list. For details, see APP MODULE > MAC Filter.

1.4.1.3. Login IP Address for the Management Page Is Forgotten

Procedure

  1. Restore the default settings.
  2. Enter the following default login IP address: 192.168.8.1.

1.4.1.4. Login username and password is forgotten

  1. Long press Reset button for 3 seconds to restore the default setting
  2. Enter the default username and password both are admin to login web management.

1.4.1.5. Wi-Fi Key Is Forgotten

  1. Log in to the management page and obtain the current Wi-Fi key. For details, see Wi-Fi Settings.
  2. Long press Reset button for 3 seconds to restore the default settings. Check the relevant label on the CPE to obtain the default Wi-Fi key.

1.4.1.6. Multi-Network IP Address Conflict Occurs

When multiple types of Internet connections are used simultaneously on the client, such as physical network adapter and Wi-Fi, inserting the CPE into the client may result in IP address conflict across multiple networks.
Solution: Disable other network devices or disconnect other Internet connections from the client, and then restart CPE.

1.4.2. What Can I Do If the Network Connection Is Frequently Interrupted?

Procedure

  1. Check the network signal strength. If the signal is weak, move the CPE somewhere with better reception.
  2. Visit other websites to check whether the issue lies within a particular site.
  3. Close all other applications that require network connections.
  4. Contact your Internet service provider if the problem persists.

1.4.2.1. What Can I Do If I Cannot Surfing the Internet After a Network Connection Is Set Up?

Procedure

  1. Re-set up a dial-up Internet connection.
  2. Check that the computer is not infected with viruses.
  3. Check that the APN user name and password in the profile management settings are correct. For details, contact your Internet service provider.
  4. Check that network connection has not been blocked by a firewall.
  5. Restart your computer, and re-set up a dial-up Internet connection.

1.4.2.2. What Can I Do If the Icons That Indicate No Signals and No Service Are Displayed?

Procedure

  1. Check that the CPE is in an area with good reception. For details, contact your Internet service provider.
  2. Check that you have subscribed to network services for your USIM card, and that there is no outstanding balance. For details, contact your Internet service provider.

1.4.2.3. What Can I Do If the Network Access Rate Is Low?

Procedure

  1. Check that the CPE is in an area with good reception. For details, contact your Internet service provider.
  2. Check the network standard used by the CPE. The available network access rate varies by the network standard. For details, contact your Internet service provider.

1.4.2.4. Cannot login Web Management Page

  1. Disconnect other network connections, such as an Ethernet or Wireless Fidelity (Wi-Fi) connection.
  2. Clear the cookies and caches of IE browsers.
  3. Close all IE browsers and Open again.
  4. Check the name and password of administrator is correct.
  5. Remove and then insert the CPE, or restart the computer.